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CargoPilot Documentation

CargoPilot is a logistics management platform designed to streamline the process of quoting, booking, and managing air cargo shipments.

It provides a structured and efficient way for logistics companies to handle shipments by offering a multi-tenant (SaaS) system where businesses can register, manage teams, and process orders with full operational control.

Main Features Include:​

  • Company-based tenancy – Each Company has its own isolated environment within CargoPilot, ensuring data separation and security.
  • Flexible quoting and booking – Users attached to registered companies can request and book quotes, with configurable pre-transport, air freight, and post-transport options.
  • Order and booking management – Easy order management, allowing full visibility over shipment tracking, documentation, and reference numbers.
  • Teams for regional management – Companies can create multiple teams, ensuring that different branches operate in separate environments with no data overlap.
  • Live Track & Trace notifications – Real-time updates for all active orders.

The Story Behind CargoPilot​

CargoPilot has been developed by a group of passionate and experienced professionals in the airfreight industry, with a clear Wholesale DNA.

The motivation to develop an independent online platform started with the idea of connecting non-IATA registered freight forwarders while ensuring they are always backed by an IATA registered company.

Wholesale by Vels, a neutral airfreight wholesale company, played a critical role in supporting the development of CargoPilot, including full IATA registration. This foundation ensures that CargoPilot operates within an officially recognized, structured, and compliant airfreight environment.

Why CargoPilot?​

CargoPilot was built to solve manual operations within a company's.

The core philosophy behind CargoPilot is efficiency and control. The platform was designed to simplify the logistics process while providing non-IATA freight forwarders with full control over their operational environment.

With features like automated shipment structuring, seamless order tracking, and team-based access management, CargoPilot ensures that companies can scale their logistics operations without compromising on security or efficiency.

How to read the documentation​

The documentation thoroughly explains the core principles of CargoPilot's functionality. Before CargoPilot runs on your own domain, CargoPilot needs to be set-up the correct way to tackle any common errors.

Need help configuring CargoPilot?

Want to kick-start your business with your own CargoPilot platform? Our team can help you configure CargoPilot! Please contact support@cargopilot.com for more information about this service.